Quality Counts is a full-service Third Party Administrator (TPA) providing pre-employment, random, reasonable suspicion, follow-up, and post-accident drug testing.  We recognize that drug testing is complicated and not one size fits all, so we work with our partners to design an easy-to-use solution with dedicated and reliable customer support.

Our team has decades of experience in the drug testing industry.  Beyond our executive team, we have retained industry leading experts to provide advise and expertise to our partners on program maintenance, state law requirements, and DOT 49 CFR Part 40 compliance.  We provide consultations, expert witness testimony, policy development, and policy reviews.  

Quality Counts offers drug & alcohol screening services and policy consultations for partners regulated by:

• HHS Testing for Federal Agencies and Regulated Entities
• Federal Motor Carrier Safety Administration
• Federal Aviation Administration
• Federal Transit Administration
• Federal Railroad Administration
• U.S. Coast Guard
• Pipeline and Hazardous Materials Safety Administration

While split specimen urinalysis has been the gold standard for decades and is currently the only specimen permitted under DOT regulations, we believe other testing modalities can offer additional flexibility for considerations like cost of collection, ease of collection, detection window, and initial result turnaround time.  Quality Counts offers our clients:

• Lab-Based Urine 
• Urine Instant Testing (with lab confirmation)
• Lab-Based Hair Testing
• Lab-Based Oral Fluid Testing

Contact us today to learn more.

At Quality Counts, we partner with SAMSHA-certified laboratories like LabCorp and Quest Diagnostics to provide fast, compliant drug screening.  We offer a wide array of testing panels, including:

• 5-Panel Standard Drug for DOT or Non-DOT testing
• 6-Panel Drug
• 7-Panel Drug
• 8-Panel Drug
• 9-Panel Drug
• 10-Panel Drug
• Nicotine Testing
• Steroids
• Customized Panels to meet specific industry or employer requirements

At Quality Counts, we believe it is our role to mitigate risk for our partners while delivering simple, easy-to-use solutions.  In order to serve our partners and exceed regulatory requirements, Quality Counts offers concierge service in drug and alcohol testing, including:

• All lab results reviewed by certified MRO
• 24/7 post-accident drug & alcohol testing coordination
• Management of national clinic and onsite collector networks, including invoice reconciliation and consolidation
• Customized random program management
• Customized statistical reporting and MIS report generation
• Audit preperation and expert witness testimony
• Design and implementation streamlined screening processes utilizing the latest technology, including eCCF and ePhysicals

As a full service Third Party Administrator, Quality Counts offers management of occupational health services for pre-employment screening and post-hire compliance.  Quality Counts offers management of:

• Pre-Placement Physical
• DOT Physical
• Audiogram
• Pulmonary Function Test
• TB Testing

Our innovative, online platform consolidates results and images in one place.  Our team manages clinic networks and chases results on your behalf to simplify your occupational health solutions.